images

Ginette Collazo, Ph. D

CEO, Human Error Solutions

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.

In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. As a GMP expert also has a Keynote Speaker at significant events around the world.

Ginette Collazo, Ph. D., is the author of several books, “Human Error: Root Cause Determination Model” and “Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success.” Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking. 

FDAnews has called her a “veteran of helping drug, biologic and device firms reduce manufacturing errors,” and the Caribbean Business describes her as “ the missing link in modern business.” Today her Error Reduction System has been implemented in all types of industries worldwide.

Recorded-webinar by: Ginette Collazo, Ph. D

    • 90 mins

      Revolutionizing Manufacturing Performance: Innovative Strategies for Eliminating Human Error in GMP Environments

      Life Sciences

      In many industries, human error is the primary cause of quality and production losses. While it may be impossible to completely eliminate human error, many performance problems can be prevented. Human errors often begin at the design stage, and various factors such as procedures, training, and workplace environment can be manipulated to reduce the likelihood of these occurrences. To effectively address these challenges, it is crucial to understand human behavior and the psychology of error, as well as identify weaknesses in the system that can be improved or fixed. 

      What if your organization could take proactive steps to address potential situations commonly associated with human error before they occur? By adopting a "Quality by Design" approach, it is possible to eliminate human errors and risks in the manufacturing process. This may seem daunting, but the benefits are numerous and measurable. 

      This course provides practical approaches and models for addressing human performance issues in GMP-related environments. A specific methodology is used to correct, prevent, and avoid the recurrence of these issues. By implementing these strategies, organizations can improve their productivity, quality, and overall success.

    • 90 mins

      Creating and Maintaining an Effective and Efficient Technical Training Programs

      Life Sciences

      Training programs have evolved through time. Human reliability or human error is usually attributed to training effectiveness or training program weaknesses/strengths. Even though training is considered the “vaccine for mistakes” training is not responsible for most human error deviations. 

      In order to make sure training programs are effective and can be ruled out as a root cause for human error deviations, we will discuss elements necessary when implementing/improving a training program. We will discuss elements of the training programs like curricula, training management systems, training effectiveness and other important elements of a compliant training program.

    • 90 mins

      Human Error Reduction Techniques for Floor Supervisors

      Life Sciences

      Supervision plays a crucial role in Human Error Reduction and Control. Critical Factors like preparation, planning, scheduling, and communication, among many others, will be discussed as part of this webinar. 

      People make mistakes because they can; our systems allow it. To work with these challenges, it is essential to understand human behaviors and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.

      This course offers practical approaches for supervision on the floor, strategies to get your group in sync, and approach issues in GMP-related environments by using a specific methodology to correct, prevent and avoid the re-occurrence of these issues.

    • 90 mins

      How to Implement an Effective Human Error Investigation Program

      Life Sciences

      Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.  This course offers practical approaches and models to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.

    • 90 mins

      How to Write Standard Operating Procedures (SOPs) that Avoid Human Error

      Life Sciences
    • 90 mins

      How to Write Standard Operating Procedures (SOPs) that Avoid Human Error

      Life Sciences

      Human error is known to be the primary cause of quality and production losses in many industries. 

      Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage.

      Procedures play a vital role in human reliability. Nevertheless, it is essential to understand human behavior and the psychology of error as well as understand exactly where the instruction's weaknesses are so that procedures can be human-engineered, improved, and fixed.

    • 90 mins

      The Human Error Toolbox: A Practical Approach to Human Error

      Life Sciences

      Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage.

      From procedures, training, and workplace environment many variables that affect human behaviour CAN be manipulated reducing the likelihood of these occurrences. When working with these challenges, it is imperative to understand human behaviour and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and fixed.

      This course offers practical approaches and tools to address human performance issues in GMP-related environments by using a particular methodology to correct, prevent and avoid the re-occurrence of these matters.